Healiva Private Limited runs a healthcare app for patients — one place for appointments, medical records, pharmacy, insurance, and emergencies, connecting hospitals, clinics, labs, pharmacies, ambulances, blood banks, and insurers into a single network.

For patients (the app):

• Unified medical record (green/red stamped for source verification), Face ID for emergencies

• Book appointments, including for family members, with live queue tracking and full-screen turn alerts

• 2-step emergency ambulance dispatch with live tracking

• Pharmacy fulfillment through partnered dark stores, home lab collection, teleconsultation, mental health support, blood donation network

For healthcare providers (what makes the app work):

• Free combined ERP + Hospital Management System — connects them into the app and keeps billing, queues, staff, and records running smoothly

• Doctor dashboard with real-time queue, payment status, patient history, and confidential notes

• Ambient AI Clinical Scribe drafts prescriptions and notes from the consultation recording

AI stack: Clinical Scribe, Health Navigation Assistant, Insurance Advisor, Claim Package Generator

Revenue: Flat per-transaction fees on the app (bookings, diagnostics, telehealth, medicine delivery) plus insurance commission — provider software stays free