SenseGrid Resolve is an AI powered platform designed to help MSMEs resolve delayed B2B payment disputes faster and with less dependency on lengthy manual processes. The platform supports the dispute lifecycle from document intake and case assessment through negotiation, settlement support, and guided legal escalation.

Resolve uses intelligent document processing to extract and validate invoices, contracts, payment records, and supporting evidence. Its AI layer analyzes case context, identifies negotiation options, supports multilingual interactions, and assists parties through structured negotiation across web, WhatsApp, and voice channels. Outcome simulation and case intelligence help users understand possible settlement paths before escalating the matter further.

Where human intervention is required, users can access legal professionals for services such as legal notice preparation, settlement review, and escalation support. The platform is designed with human approval controls, auditability, security, and responsible AI governance as core requirements.

Resolve is currently at the MVP and pilot readiness stage. Productization efforts are focused on strengthening evaluation, security, enterprise integrations, scalability, observability, and real world validation with MSME payment-dispute use cases.