Smart Telephony is a platform that handles and manages the following features: incoming and outgoing calls. A customized CRM is also available with the solution, To handle , Manage and Analysing your business
Featurs Given Below
- Ability to handle concurrent calls.
- Multi-level IVRS option
- Ability to use existing business numbers.
- All calls are being logged along with respective recording files.
- Number masking.
- Flexible Call queuing system.
- Capability to implement custom business logic based on requirements.
- Easy call divert option- forwarding and conferencing.
- DTMF-based Call Routing.
- Cloud Telephony- for operating office calls from remote locations.
- Flexible Call queuing system.
- Call-based Ticket management system.
- Call Barging option.
- Hardware Free.
- HD call quality.