We are pleased to introduce Novaro Technologies Pvt. Ltd., the developers of Twingo, an innovative Field Service Management (FSM) solution designed to address the operational challenges faced by businesses managing field service teams. Twingo is a technology-driven solution designed to streamline real-time workforce management, optimize resource allocation, and enhance service efficiency across industries.

Novaro Technologies Pvt. Ltd. is being launched as an independent start-up, bringing a transformative approach to automating field operations. Our mobile-first platform is designed to deliver a seamless experience for businesses in service sectors, particularly SMEs, such as HVAC, diagnostics, pest control, automobile workshops, mobile servicing, IT services, home appliance repairs, security services, car detailing, cleaning services, among others.

At the core of Novaro Technologies is a dedicated tech team with expertise in software development, testing, automation and data analytics, ensuring that the platform remains cutting-edge and adaptable. Extensive R&D efforts have been invested in understanding the unique challenges of field service operations and evaluating existing market solutions, leading to the development of customizable features tailored to industry-specific needs.

Twingo has undergone testing with potential target groups, enabling us to gather valuable insights from businesses across key service sectors. This iterative approach has helped us fine-tune the solution, enhancing task automation, real-time data access, and user experience to meet the evolving demands of field service teams. 

Our commitment to data-driven enhancements ensures that Twingo remains agile, reliable, and perfectly aligned with market needs. Twingo empowers businesses by enhancing employee productivity, enabling real-time data access, improving asset management, and delivering a connected customer experience. It also offers comprehensive reporting, automated processing, and improved customer satisfaction, ensuring operational efficiency and business growth. 

Here’s why Novaro Technologies Pvt. Ltd qualifies as a start-up:

1. Innovation in Field Service Management – Twingo integrates automation, analytics, and real-time intelligence to eliminate manual inefficiencies, addressing a critical pain point for SMEs.
2. Market Disruption – We offer an affordable, feature-rich alternative to existing solutions, making field service automation accessible to a broader audience.
3. Scalability & Growth Potential – Twingo has a structured expansion roadmap, starting from Kerala and scaling across Tamil Nadu, Karnataka, and Telangana within five years.
4. Technology-Driven Approach – Equipped with location tracking, real-time attendance, expense management, task automation, and analytics, Twingo ensures businesses stay connected and efficient.
5. Employment & Economic Impact – By digitizing traditional field service operations, we enhance productivity and create opportunities for skilled professionals.