Hapzo, as a startup, is solving several problems in the gifting and events industry:

1. Lack of Personalization: Traditional gift shops and online platforms often offer generic, impersonal gifts that fail to convey thoughtfulness.

2. Limited Accessibility: People with disabilities face barriers in accessing gift shops or participating in events.

3. Gender Inequality: Women entrepreneurs and artisans often struggle to find opportunities and visibility in the market.

4. Event Planning Stress: Planning surprise events and parties can be overwhelming and time-consuming.

5. Corporate Gifting Challenges: Companies struggle to find unique, impressive gifts that reflect their brand and values.

6. Supporting Local Communities: Consumers want to support local artisans and entrepreneurs but often lack access to their products.

7. Inclusive and Diverse Gift Options: The market lacks gift options that cater to diverse tastes, preferences, and abilities.