Pro Team is an innovative CRM solution custom-made for the purpose of efficient lead management and sales automation in Small and Medium-sized Businesses. Pro Team brings together the lead management, sales automation and provides an oversight of sales productivity. For the purpose, Pro Team is integrated to client’s social media business accounts and other sources from which leads are generated. The leads sourced from various sources are segregated by Pro Team based on its origin. The clients can decide to which sales person the leads thus grouped should be assigned to. Each client can subscribe to the plan apt for their business model. Pro Team will assist each client to integrate the CRM solution into the clients’ existing system. And also, provide the training for operating the CRM efficiently for improving the sales conversion.