Sector
Retail
Industry
Real Estate Tech / Prop Tech
Business model
SaaS
B2B
Freemium
Technology
Mobile Apps
Web technologies
AI / ML
Location
Kozhikode, Kerala
Founded
2024
Team
Product 1
winbak
Winbak connects customer and transaction data with AI-powered engagement, loyalty and automation to identify customers at risk of becoming inactive and bring them back through personalized WhatsApp journeys. It helps SMBs increase retention, repeat purchases and customer lifetime value without requiring a dedicated CRM or marketing team.
Sector
Retail
Industry
Real Estate Tech / Prop Tech
Model
SaaS
B2B
Freemium
Technology
Mobile Apps
Web technologies
AI / ML
Winbak is an AI-powered customer retention and repeat-commerce platform built for retail, restaurants, cafés and other customer-facing SMBs. It connects with existing business and POS data to create actionable customer segments and automate personalized engagement through WhatsApp.
The platform helps businesses identify inactive and high-value customers, run targeted campaigns, manage loyalty and automate win-back journeys. Instead of relying on generic mass marketing, Winbak uses customer and transaction signals to deliver more relevant engagement at the right time.
Winbak is designed for SMBs that have an existing customer base but lack the technology, data capabilities or dedicated CRM team required to systematically improve retention.
Sector
Retail
Industry
Real Estate Tech / Prop Tech
Model
SaaS
B2B
Freemium
Technology
Mobile Apps
Web technologies
AI / ML