YBES is an AI-powered marketing automation and customer retention platform designed for SMEs. The platform combines automation, behavioural insights, and engagement tools to help businesses grow repeat sales with minimal effort.

Key AI Features

• AI Campaign Generator – Auto-creates high-conversion campaigns for festivals, events, promotions, and customer segments.
• AI Customer Insights – Predicts churn, identifies high-value customers, and suggests personalised offers.
• AI Journey Automation – Smart triggers for birthdays, win-back, welcome flows, milestone rewards, and visit-based rewards.
• AI Content Suggestions – Auto-generates marketing copy, templates, and promotions.
• AI Recommendation Engine – Advises businesses on best-time-to-send, ideal promotional value, and audience targeting.

Core Platform Features

• Dashboard Insights – Track sales, customer visits, order frequency, and retention patterns.
• Campaigns & Templates – Ready-made templates for promotions, festivals, seasonal offers, and custom branding.
• Automations – Set-and-forget workflows for recurring customer journeys.
• Promotions – Easy, high-impact offers to boost footfall and sales.
• Scratch Cards – Engage customers with gamified rewards.
• Loyalty Programs – Customizable earn-and-burn rules tailored to each business.
• Lead Generation – QR-based leads, referrals, and digital customer onboarding.