Ever since the dawn of technology, human civilization has witnessed an immense transformation. Every business across the globe has become more customer-centric. Customers are more empowered and bridged to technology, giving them access to specific needs and demands. In such context, it becomes necessary for the volatile businesses to fluctuate as per customer needs, eventually studying their preferences and choices to attract embryonic buyers. It is one of the challenges every organization faces; understanding customers' behavioral patterns.

With the Customer Intelligence Solution’s data ingestion capability, Our Data Engineering team extracts raw data from multiple web/mobile sources, as well as use audio, video, or text history to analyze customer experience- the data- is then mapped into predefined data structures , encrypt sensitive data elements , to automatically process the ingested batch data into the Hadoop and finally storing the resulting content stored in blob into an SQL server for further computations, supported by Azure Analytic Services;

Ever since the dawn of technology, human civilization has witnessed an immense transformation. Every business across the globe has become more customer-centric. Customers are more empowered and bridged to technology, giving them access to specific needs and demands. In such context, it becomes necessary for the volatile businesses to fluctuate as per customer needs, eventually studying their preferences and choices to attract embryonic buyers. It is one of the challenges every organization faces; understanding customers' behavioral patterns.

With the Customer Intelligence Solution’s data ingestion capability, Our Data Engineering team extracts raw data from multiple web/mobile sources, as well as use audio, video, or text history to analyze customer experience- the data- is then mapped into predefined data structures , encrypt sensitive data elements , to automatically process the ingested batch data into the Hadoop and finally storing the resulting content stored in blob into an SQL server for further computations, supported by Azure Analytic Services;