Sales and Service (including projects, SLA and AMC) CRM from RAALINK is an Open Source software solution (available for purchase with full rights to modify the source code) installed on the Cloud or on premise-based server. Basic Modules include:-
Lead Management and Sales Force Automation
Products and Services
Inventories
Quotes, Sales Orders and Invoices
Warranty and AMC Tracker
Service Ticket
Automated MIS and Reports
Customised Dashboard
Other features include:-
Intergation with any third party services like Whatsapp, SMS, Website, Facebook Ads
Intergate with IP Telephony system to fetch call details and dial from CRM
Bulk Import of Data
Print to PDF
Automated Reports