Sector
IT/ITeS
Industry
Enterprise Applications
Business model
B2B
Technology
AI / ML
Mobile Apps
Internet of Things (IoT)
Location
Kozhikode, Kerala
Founded
2024
Team
Fayis kodakkat
Co-founder
nizamudheen k
Co-founder
NIHAL KARADAN
Co-founder
Product 1
Zentid FSM
Zentid is an AI-driven Field Service Management platform built for SMEs in the MENA region. It automates scheduling, dispatch, and reporting while integrating WhatsApp-based conversational AI for easy adoption by field staff. Zentid improves response time, team efficiency, and profitability, empowering service companies to operate smarter and scale faster.
Sector
IT/ITeS
Industry
Enterprise Applications
Model
B2B
Technology
AI / ML
Mobile Apps
Internet of Things (IoT)
Zentid is a cloud-based Field Service Management platform designed for SMEs in maintenance, installation and service sectors. It simplifies operations through automation, smart scheduling and WhatsApp-based communication bridging office teams, supervisors and field technicians in one unified system.
- Smart Scheduling & Dispatch: AI-powered job assignment based on location, skill and availability.
- Work Orders & Reporting: Digital job sheets, photos and instant completion reports.
- WhatsApp Integration: Conversational AI for technicians and clients to manage jobs effortlessly.
- Client Portal: Enables customers to raise requests, approve jobs and track progress in real-time.
- Inventory & Contract Management: Streamlined tracking of parts, renewals and SLAs.
- AI Insights: Predictive rescheduling, automated summaries and performance analytics.
Sector
IT/ITeS
Industry
Enterprise Applications
Model
B2B
Technology
AI / ML
Mobile Apps
Internet of Things (IoT)