Sector
IT/ITeS
Industry
Enterprise Applications
Business model
B2B
SaaS
Platform
Technology
Web technologies
AI / ML
Location
Ernakulam, Kerala
Founded
2026
Team
Product 1
OneBox Social
OneBox.Social is a SaaS platform for businesses to manage customer conversations, leads and digital engagement across multiple channels. It combines unified inbox, automation, AI-assisted communication, social media management, Google Business Profile tools, web chat and voice capabilities in a single scalable platform.
Sector
IT/ITeS
Industry
Enterprise Applications
Model
B2B
SaaS
Platform
Technology
Web technologies
AI / ML
OneBox.Social helps businesses centralize and automate customer engagement across multiple digital channels.
Key capabilities include:
- Unified inbox for customer conversations
- WhatsApp Business automation and guided journeys
- Social media messaging, publishing and engagement
- Google Business Profile management and review handling
- AI-powered website chat
- Lead capture, assignment and follow-up
- Voice-based customer engagement
- Workflow automation and AI-assisted responses
By connecting these functions in one platform, OneBox.Social reduces dependence on multiple disconnected tools, improves response time, minimizes missed leads and provides businesses with a scalable system for managing customer interactions.
Sector
IT/ITeS
Industry
Enterprise Applications
Model
B2B
SaaS
Platform
Technology
Web technologies
AI / ML