Team
Product 1
Problem. Small and medium businesses in India miss a large share of their incoming calls. Hiring receptionists is expensive, and cloud IVR or AI-calling services require new virtual numbers, telecom contracts and technical setup. Most of these businesses want to keep the mobile number their customers already know.
Solution. A compact hardware gateway that holds the business's existing SIM card. When a customer calls that number, the box answers and connects the call to an AI voice agent in the cloud. The agent talks in natural speech, answers questions, collects details such as name, requirement and appointment time, and transfers the call to a staff member's phone when needed. Businesses can also run a classic keypad IVR ("press 1 for sales"), alone or combined with the AI.
How it works. The box contains an ESP32-S3 microcontroller and a 4G LTE module. It streams the caller's voice over Wi-Fi to our server, which runs the conversation with Google's Gemini real-time voice model and sends the reply back into the call. Prompts are stored on the device, so basic IVR keeps working even without internet.
Dashboard. Owners register the box by entering its phone number and pressing a button on the device. They then design call flows, write AI instructions in plain language, set transfer numbers, and see live calls, transcripts, recordings, collected data and per-call costs.
Current status. Working prototype, tested on live calls on Vi, Jio and BSNL networks: automatic answering, IVR menus, AI conversations, call transfer with three-way merge, and call recording. Next steps are a hardware revision for lower voice latency, a production PCB, and pilot deployments with small businesses.
Target customers. Clinics, hospitals, retail shops, real-estate agents, coaching centres, service and repair businesses, and any SME that depends on phone enquiries.
Revenue model. One-time device sale plus a monthly subscription based on call minutes.