Sector
IT/ITeS
Industry
Enterprise Applications
Business model
B2B
B2C
Technology
Web technologies
Location
Thrissur, Kerala
Founded
2019
Team
F
FAHMIÂ BINÂ BACKER
A
ADHILÂ MUNNAÂ CHULLIPPARAMBILÂ S
S
SAKEERÂ PADINJARAÂ VALAPPIL
H
HARIS V SULAIMAN
Product 1
Unified inbox for your business to manage chats, reviews, leads, etc., from all your messengers, review listings, social media pages, websites, etc. at 1 place.
Cloodot is the most efficient & secure way for your team to address online sales inquiries, support requests, complaints, feedbacks, etc.
Sector
IT/ITeS
Industry
Enterprise Applications
Model
B2B
B2C
Technology
Web technologies
Your business need not limit your online presence to just a channel or two now. Be present on all of them and delight your customer. We have made it simple, efficient and cost effective for you.
Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc in one easy to use inbox.
- Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsApp, Google messages etc which is not possible using original native apps.
- Life saver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes etc.
- Secure, tension free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms.
- Intelligence and accountability - Advanced analytics tools for wholistic insights to all your channels' and your employees' performance.
Sector
IT/ITeS
Industry
Enterprise Applications
Model
B2B
B2C
Technology
Web technologies