Retaline, the retail management software with a comprehensive retail management cockpit manages all retail processes online, simplifying customer engagement. With the rise of e-commerce, the pool of competition has expanded beyond geographic region to include online retailers all over the world. The competition is strategising and putting systems in place that create a customer experience characterised by personalisation, convenience and ease of use.
Benefits of the solution includes; (1) Effective Purchase and Inventory Management to gain access to a real-time stock level of all outlets with automated inter branch transfers; (2) Transparent Omni Channel Order Acceptance, Processing and Make Ready for Dispatch; (3) Futuristic Hyper Local Delivery to ensure seamless delivery to end customer and (4) Effective After Sales Support with Spot and App based purchase returns. An integrated CRM also help the clients to acquire new customers through market referral program by incentivising the referrers. Completely automated workflow will ensure the minimal recurring expense to help the entrepreanuers to manage the business strategically